Terms and Conditions - Online Ordering & Shopping
Our aim is to Produce and deliver goods of the highest quality.
We try to keep a stock of all products all year round.
However we may run out of stock of certain products and therefore may not be
able to fulfil your order. When this happens, we will advise you immediately and
you will be given the opportunity to order an alternative product or cancel the order.
All prices quoted are in British pounds sterling (£). We are not VAT registered
therefore none of our products are subjective to VAT. Orders are accepted at the sole
discretion of The Ludlow Pickle Company Ltd and are subject to your credit or debit card
being authorised for the transaction. All transactions are conducted through
Payment Sense secure server.
If you wish to pay by cheque please call us on 07977044173 for details of how to
place your order. Please note that the goods will only be dispatched once cheque payments have cleared.
Despite our best efforts to ensure that the information on this website is correct and up to
date, we cannot be held responsible for any loss or damage arising from
the use of this information, nor can we be held responsible should it become
inadvertently out of date.
We reserve the right to remove products from our range at any time without prior
notice and without liability. Prices may change from time to time and all products
are subject to availability.
We cannot accept returned goods unless faulty, except by prior
arrangement, by telephone, in which case we will deduct the original cost of
postage and packing from any refund, plus a 25% handling fee. The goods must be
returned in perfect condition, in the original packaging and suitable for re-sale.
Your statutory rights are not affected.
Credit Card Security:
Your credit/debit card details are entered on a Payment Sense secure payment web server.
Details of the secure payment system and credit cards accepted are as detailed on
the Payment sense Website : www.paymentsense.co.uk
Contact:
For general information you can contact The Ludlow Pickle Company by emailing us
at [email protected] or by phone on 07977044173
Our postal address is:
The Ludlow Pickle Company
The Peacock Inn,
Boraston,
Worcester Road,
Tenbury Wells WR158LL
Our working hours are 9:00am - 5:00pm, Monday – Friday.
Complaints Procedure
We endeavour to respond to all complaints within three working days. Please
contact us using the contact details given above. If for any reason we cannot
resolve your complaint immediately we will advise you on how long we expect it
will take and keep you fully informed throughout the process.